Satisfaction Surveys

GHA’s Quality Management Department completed three annual satisfaction surveys in 2015: the Individual Satisfaction Survey, the Parent/Guardian Satisfaction Survey and the Stakeholder Satisfaction Survey. We were interested in whether the individuals we support as well as their parents/guardians believed the quality of their life had improved as a result of their relationship with GHA Autism Supports.  Responses indicated that 100% of the individuals we serve and 100% of their parents and guardians strongly agreed or agreed their relationship with GHA Autism Supports had improved the quality of their lives. We also focused on whether our community stakeholders were satisfied with our supports and services.   In surveying community stakeholders, 75% of respondents indicated they were very satisfied with our supports and services while 21% indicated they were satisfied with our supports and services. Additionally, 4% of community supporters indicated they were not familiar enough with our supports and services to provide a rating. The graphs presented below visualize our results.

SATISFACTION SURVEYS 2016